Shipping policy

Last Updated: September 3, 2026

At Zaremeer's, we aim to deliver your orders as quickly and reliably as possible. This Shipping Policy explains our processing times, estimated shipping schedules, and order tracking details.

1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding Sundays and national holidays) after you place your order.
Orders placed before 10:00 AM are usually dispatched on the same working day.
Once your order is processed and handed over to our courier partner, you will receive a confirmation message and email containing your tracking information.

2. Delivery Estimates & Shipping Rates

We ship across Pakistan and internationally where applicable. Delivery timeframes depend on your geographic location:

Shipping Region	Estimated Delivery Time	Shipping Cost
Major Cities (Lahore, Karachi, Islamabad, etc.)	2 - 4 Business Days	Flat Rate / Free on Select Promotions
Rest of Pakistan (Other Cities & Towns)	3 - 5 Business Days	Flat Rate / Standard Rate
International Shipping	7 - 14 Business Days	Calculated at Checkout

(Note: Delivery times are estimates and may occasionally experience minor delays due to peak holiday seasons, severe weather conditions, or local courier disruptions).

3. Cash on Delivery (COD) & Payment Verification

For Cash on Delivery (COD) orders within Pakistan, our customer support team or automated verification system may contact you via phone or WhatsApp to confirm your order details prior to dispatch.
Please ensure your phone number and full street address are accurate at checkout to prevent delivery delays or return-to-origin issues.

4. Shipment Tracking

Once your parcel has been dispatched, you will receive a tracking link via email/SMS/WhatsApp. You can use the provided tracking ID on our courier partner's portal to view live status updates for your delivery.

5. Delivery Attempts & Failed Deliveries

Courier representatives will attempt delivery up to 2 to 3 times.
If you are unavailable to accept the parcel, the courier will reach out via call or SMS.
If a package cannot be delivered after multiple attempts or due to an incorrect address provided at checkout, it will be returned to our fulfillment warehouse. Re-shipping fees may apply for a second delivery attempt.

6. Damaged or Lost Packages

If your parcel arrives visibly damaged or tampered with, please inspect it in front of the delivery rider or refuse to accept it. If you notice damage after opening the package, please contact us within 48 hours with photos and your Order ID so we can resolve the issue immediately.